How to Cancel Your
Trello Subscription
Cancel your Trello Premium or Standard plan in under 2 minutes. You must use the web version since mobile apps do not support subscription changes.
Quick Overview
Difficulty
EasyTime
~2 minutes
Method
Website only
Refund
No refunds
Cancel Trello on the Website
Log in to Trello on the web
Go to trello.com in your web browser and sign in. You must be a Workspace administrator to cancel the subscription. The mobile and desktop apps do not support subscription management.
Open Workspace Billing
Expand the left sidebar to view your workspace. Click Settings, then select Billing. This opens the billing management page for your workspace plan.
Click Cancel
Scroll to the bottom of the Billing page and look for the Cancel link. Click it to begin the cancellation process. Trello will explain what you lose when you downgrade.
Confirm the Cancellation
Follow the confirmation prompts to finalize. Your subscription stops auto-renewing, but you keep all Premium features until the end of the current billing period. You will receive a confirmation email from Atlassian.
Subscribed Through Apple or Google?
If you subscribed to Trello Premium through the Apple App Store or Google Play Store, you need to cancel through those platforms. Deleting the Trello app does not cancel your subscription.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Trello in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Trello
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Trello?
You keep Premium features until the billing period ends
Trello does not cut off access immediately. You continue using all Premium features until the end of the prepaid service period.
Boards and cards are not deleted
Your boards, cards, lists, and attachments remain on the free plan. However, you lose access to Premium features like advanced checklists, custom fields, additional Power-Ups, and larger file uploads.
No refunds for unused time
Trello generally does not offer refunds for unused subscription time. You retain paid features through the end of the period you already paid for.
Power-Up limits apply on the free plan
The free plan limits the number of active Power-Ups per board. Power-Ups beyond the free limit are deactivated when your workspace downgrades, but their configurations are preserved.
Frequently Asked Questions
Can I cancel Trello from the mobile app?
No. Trello's mobile and desktop apps do not support subscription management. You must cancel through the web version at trello.com. If you subscribed through the Apple App Store, you need to cancel through your iPhone's Settings app instead.
Will I lose my Trello boards if I cancel Premium?
No. Your boards, cards, and data remain accessible on the free plan. You will lose access to Premium features like advanced checklists, custom fields, and Dashboard view, but your content is preserved.
Who can cancel a Trello workspace plan?
Only Workspace administrators can cancel the Trello plan. Regular members do not have access to billing settings. If you are not an admin, contact your workspace admin to make changes.
Does deleting the Trello app cancel my subscription?
No. Deleting the Trello app from your phone does not cancel your subscription or stop billing. You must explicitly cancel through the website or through Apple/Google subscription settings depending on how you subscribed.
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