How to Cancel Your
Dollar Shave Club Subscription
Cancel your Dollar Shave Club membership in about 3 minutes. Here are the exact steps to cancel through the website or skip your next shipment.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website
Refund
No refunds on shipped
Cancel Dollar Shave Club on the Website
Sign in to Dollar Shave Club
Go to dollarshaveclub.com in your web browser and sign in with the email and password associated with your membership. If you forgot your password, use the reset link on the login page.
Navigate to Your Account
Click on your name or profile icon in the top-right corner, then select Account or My Account. This takes you to your membership dashboard where you can see your upcoming shipments and subscription details.
Find the Cancel Membership Option
Scroll down on your account page and look for Cancel Membership or Manage Membership. It may be located under a section labeled "Membership" or at the bottom of the page. Click on it to begin the cancellation process.
Decline Retention Offers
Dollar Shave Club will present options to keep you: pausing your membership, skipping a shipment, or getting a discount. If you want to fully cancel, click through these options and choose to continue with cancellation.
Confirm Your Cancellation
Click the final Cancel Membership button to confirm. You should receive a confirmation email from Dollar Shave Club. Your membership ends immediately and no future shipments will be sent.
Subscribed Through Apple or Google?
Dollar Shave Club subscriptions are managed directly through their website. If you signed up through a mobile app, check whether billing goes through the app store or directly through DSC.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Dollar Shave Club if listed
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Dollar Shave Club
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Dollar Shave Club?
No more shipments will be sent
Once you cancel, Dollar Shave Club stops all future shipments immediately. Any box that has already been processed and shipped will still be delivered, but nothing new will be sent after that.
Your account stays active
Your Dollar Shave Club account is not deleted when you cancel. You can still log in, browse products, and make one-time purchases from their online store without an active subscription.
No refunds for shipped orders
Dollar Shave Club does not issue refunds for boxes that have already been shipped or are in transit. Make sure to cancel before your next shipment date to avoid being billed for an unwanted box.
Easy to resubscribe later
If you change your mind, you can resubscribe at any time by logging back into your account and selecting a new plan. Your previous preferences and address information will still be on file.
Frequently Asked Questions
Can I skip a shipment instead of canceling?
Yes. Dollar Shave Club lets you reschedule or skip your next shipment if you have extra product on hand. Log in to your account and look for the option to reschedule your next box date. This is often a better option than canceling entirely.
How do I contact Dollar Shave Club support?
You can reach Dollar Shave Club customer support through their website help center at dollarshaveclub.com/help. They offer live chat and email support. You can also email them directly or reach out through their social media accounts.
Will Dollar Shave Club try to keep me from canceling?
Dollar Shave Club does present alternative options before finalizing your cancellation, such as pausing your membership, changing your shipment frequency, or receiving a discount. You can decline these offers and proceed with cancellation.
Can I still buy products after canceling?
Yes. Even after canceling your membership, you can still visit dollarshaveclub.com and make individual purchases. Your account remains active and you can buy razors, grooming products, and other items a la carte.
When is the best time to cancel to avoid the next charge?
Check your account dashboard for your next shipment date and cancel at least a few days before that date. Once an order has been processed, it cannot be stopped. Log in and check the "Next Box" section to see your upcoming billing date.
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